Top 5 Ways to Fix Netflix Black Screen with Sound Issue

Netflix is among the most common video streaming platforms in this modern era. It can offer various genres. Allowing users to enjoy almost all the video content. Aside from that, it can also offer excellent video quality for an enhanced viewing experience. However, there are times when the platform displays a black screen with sound, which can be frustrating for users and viewers. If you also encounter such an issue, then worry no more! In this guide, we will provide you with all the best solutions to resolve the Netflix black screen with sound issues. We will also give you some reasons why these kinds of issues occur during playback. To learn more about the discussion, it is best to start by reading everything from this guidepost.

Part 1. Why is My Netflix Screen Black

There are only two reasons why there's a black screen on your Netflix. For more information, please refer to the details below.

Poor or Unstable Internet Connection

Netflix is among the internet-based video streaming services you can use. It means that you must have a strong or fast internet connection to utilize the platform effectively. So, if your internet connection is unstable or poor, then there's a chance that you will encounter a Netflix black screen issue. With that, always ensure that your internet provider's condition is good.

Poor HDMI Cable

If you are using a device that uses an HDMI to connect to a display, then you must ensure that you are using a better HDMI cable. As we all know, this type of cable plays a crucial role in delivering smooth video content from Netflix. It transmits video and audio signals to a display. It means that if your cable is not in good condition, you may only hear a sound from the content, but the screen will remain black.

Part 2. How to Fix Netflix Black Screen on Windows and Mac

If you are using a Windows or Mac computer, you can visit this section to explore all the possible solutions available.

Solution 1. Disable Extensions

When using your desktop, one of the best solutions to resolve the problem is to disable certain extensions. Well, we all know that extensions can help you in various ways. However, some extensions, like an Ad blocker, can affect the performance of your Netflix, such as showing a black screen. To resolve the issue on your Mac and Windows, the best course of action is to disable the extensions in your browser. The process of disabling is simple, so whether you're a beginner or not, you can complete the task. You can follow/use the simple steps below to disable the extensions instantly.

Step 1. Open your browser and click the Extension section on the right interface.

Step 2. After that, click the Manage Extensions option, and you will see all the installed extensions in your browser.

Step 3. Now, you can begin toggling the extensions to disable them. Once done, you can try watching the video on your Netflix.

Solution 2. Clear Browsing Data

When the screen goes black on Netflix, you can also try to clear the browsing data on your browser. An outdated cache and cookie data can occasionally disrupt your browser, which may hinder smooth video streaming. To clear your browsing data, follow the methods below.

Step 1. Click the three dots option from your browser and hit the Delete Browsing Data.

Step 2. Then, check all the boxes and tap Delete Data to start removing all cache and cookie data.

With these processes, you can now fix the black screen issue on Netflix on your Mac and Windows computers.

Part 3. How to Fix Netflix Black Screen on Android

If you want to fix the black screen on Netflix, you can use all the methods we will introduce in this section.

Method 1. Clear App Cache to Fix Black Screen on Netflix

If your Netflix is not performing well, you may have too much cache and data. If that is the case, the best solution is to clear the data and cache on your Settings application. To do this, follow the simple instructions below.

Step 1. On your Android device, go to the Settings application and navigate to the Apps section.

Step 2. After that, press the Netflix application and proceed to the Storage option.

Step 3. For the final step, tap the Clear Cache and Clear Data option below.

Method 2. Disable Color Correction

You can also try disabling the Color Correction feature in your Settings to resolve the black screen issue on your Netflix app. To initiate the process, please follow the instructions below.

Step 1. Open the Settings app on your device and navigate to the Accessibility section.

Step 2. Next, select the Vision Enhancements or Accessibility feature section. Then, various options will show up on your screen.

Step 3. Finally, you can now disable the Color Correction feature on your Android.

When using Android, you can rely on these methods to effectively fix the black screen issue on your Netflix.

Part 4. Fix Netflix Black Screen with Sound on iPhone

For iPhone users, there are also methods available to resolve the video playback issue. To begin fixing the problem, follow the steps below.

Method 1. Reset Netflix App

Resetting the Netflix app can help resolve issues with your Netflix account. To reset the Netflix app:

Step 1. Go to the Settings app and navigate to the Netflix app.

Step 2. Then, from the Netflix section, press the Reset button.

Step 3. Once you have finished resetting the app, you can start launching it and enjoy watching your favorite videos.

Note: You can also use this process if the iPhone video is not loading on Netflix.

Method 2. Disable Content and Privacy Restrictions

One possible reason for Netflix showing a black screen on iOS devices is related to content and privacy restrictions. Sometimes, a recently enabled feature on your device might disrupt Netflix's video playback. To disable the content and privacy restrictions, see the steps below.

Step 1. Run the Settings application and select the Screen Time option.

Step 2. Afterward, proceed to the Content & Privacy Restrictions option.

Step 3. You can now toggle the Content & Privacy Restriction to finish the task. Once you have completed the process, start running Netflix and watch the video.

Thanks to these procedures, you can instantly solve the video playback issue on your iPhone. Thus, rely on this section to achieve your main objective.

Part 5. Bonus: Best Way to Fix Corrupted Netflix Videos on Desktop

Did you download the Netflix video, and did it become corrupted? Then you can't play it on your multimedia player. But if you want to repair the Netflix video, we recommend using Vidmore Video Fix . This is an astounding video repair software capable of fixing various video errors. What we like here is that it has a comprehensive design, exciting features, and a hassle-free video repair process. What makes it more powerful is that the program allows you to add a sample video. With that, you can ensure the corrupted Netflix video is repaired after the process. Lastly, you can use this software on both Mac and Windows, making it convenient.

More Features

● It supports artificial intelligence (AI) technology for improved procedures.

● The software can support various input video formats.

● The program can give you a better video resolution, bitrate, and other parameters.

● It has a comprehensive and appealing user interface.

You can now check the simple steps below to start fixing the corrupted Netflix Video.

Step 1. Click the Download buttons below to access Vidmore Video Fix program on your desktop.

Step 2. For the next process, add the corrupted Netflix video by hitting the Red Plus option. Then, you can add a sample video using the Blue Plus symbol.

Step 3. Tap the Repair option below to begin repairing your corrupted Netflix video. After that, to check the video, click the Preview option.

Step 4. Now, you can click Save below to finally save your Netflix video on your computer.

This procedure is ideal for repairing corrupted or damaged videos on your Mac or Windows computer. Additionally, this program can also help you fix various video errors, in addition to corrupted files. You can fix laggy video, shaky, blurry, 0xc1010103 Error, and more. You can even use the software as your MP4 fixer, making it more powerful.

Conclusion

If you want the best way to repair the Netflix black screen with sound issues, you can check this post. It outlines all the procedures you can follow to fix the problem using your Mac, Windows, iPhone, and Android devices. Additionally, if you have a corrupted Netflix video, we suggest using Vidmore Video Fix. This program is ideal if you enjoy fixing corrupted and unplayable videos with exceptional video quality. Thus, rely on this post and achieve the result you desire.