If you have any question when purchasing or using Vidmore software, check out the questions below.
The price on our website is tax-excluded. The payment platform charges taxes for orders in European Union countries (VAT), United Kingdom (VAT), Australia (GST), Japan (JCT) and some states of USA (Sales Tax).
We accept most payment methods including Visa, MasterCard, American Express, Discover, JCB, and PayPal.
The registration code will be delivered via e-mail together with the confirmation e-mail from the payment platform. If you did not get an e-mail in one hour, contact our support team for help.
No. If you have purchased a registration code for the Windows version, it can not be used on the Mac version.
Firstly, you need to ensure that the product you are trying to register is the one that you have purchased. Then, double-check the spelling of the register e-mail address and the registration code. If it still doesn’t work, you can contact our support team for assistance.
Yes. If your registration code is used on less than the authorized computers (Monthly/Annually License: 1 computer, Lifetime License: 3 computers), you can use it on a new computer. Otherwise, you need to contact our support team to get the code reset.