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Blu-ray Monster Frequently Asked Questions

Check out the full list of frequently asked questions (FAQs) and answers related to Vidmore Blu-ray Monster.

License & Activation

I purchased the product but didn’t get a license code. What shall I do?

Generally, you will receive the license code via email within one hour after the order is completed. If you have not received it in time or lost it, please contact We will send you the license code immediately.

How to register Vidmore Blu-ray Monster?

1. Open the register window.

2. Enter your email address and registration code.

3. Click “Activate” to finish the registration.

Does the license key work for both Windows & Mac versions?

No. The program only supports for Windows, so you can use a license key of the Windows version. If the license key doesn’t work, you can contact our support team ( within 7 days and exchange the license key.

What shall I do, if the license code is invalid?

1. Make sure you have installed the right product, and the right Windows or Mac version.

2. Copy the license code directly from the email and paste it in the program, to avoid typing errors. There’re no “o” or “l” in the license code.

3. Take a screenshot of the registration window and send it to our support team ( for further help.

Can I transfer my license key to a new computer?

Yes, but the license key needs to be reset. Contact our support team ( and send us your order information (order number, license key). Then we’ll help you reset the key.

Rip Blu-ray

Does Vidmore Blu-ray Monster support to rip the latest Blu-ray?

Yes, this Blu-ray Ripper supports the latest Blu-ray. You can rip Blu-ray discs (BD-ROM, BD-RE, and BD-R), Blu-ray folder, and Blu-ray ISO file.

Can I rip my Blu-ray movie for playing it on my iPad?

Yes, Vidmore Blu-ray Monster allows you to rip Blu-ray to any video/audio formats, as to playback on any digital devices like iPhone, iPad, iPod, Samsung, LG, HTC, etc.

Can Vidmore Blu-ray Monster convert encrypted Blu-ray movies?

No, Vidmore Blu-ray Monster can only convert unprotected Blu-ray movies to video or audio formats like MP4, MOV, MKV, AVI, WMV, WEBM, M4V, 3GP, MP3, etc.

What to do when the program fails to load a Blu-ray file?

1. Make sure that the Blu-ray file you are loading is not damaged.

2. Make sure that the system reads the Blu-ray disc correctly.

3. Make sure that you have connected the Blu-ray drive to load the Blu-ray disc.

4. Contact our support team ( for further help. Send us the original file if possible.

Can Vidmore Blu-ray Monster export audio files?

Yes, Vidmore Blu-ray Monster supports ripping Blu-ray to audio files like MP3, AAC, AC3, WMA, WAV, AIFF, FLAC, MKA, OGG, etc.

Edit Blu-ray

Can I edit the Blu-ray file name?

Yes, Vidmore Blu-ray Monster supports renaming the output video. Click “Rename” and type the proper file name.

How can I set special effect to the targeted file?

Click “Edit” > “Effect & Filter” to set special effect and filters. Choose the filter and adjust contrast, saturation, brightness and hue.

Can I remove the unwanted part of the video?

Yes, you can click “Edit” > “Crop”. Then, choose the crop area ration, and select the want part.

How do I add subtitles, text, or watermark to my Blu-ray file?

Add a subtitle Click “Edit” and choose “Subtitle” to add a subtitle to your video. Subtitles in srt, ass, ssa formats are supported.

Add watermark Click “Edit” and choose “Watermark” to add text or image to your video.

How to improve the output quality after ripping?

For different output demands, we provide Lossless Ripper, Custom Format Ripper, BD Folder Ripper, and ISO File Ripper. You can select the Lossless Ripper if you want to rip Blu-ray file without any quality loss.

Other Questions

What can I do when there are some errors while ripping?

1. Make sure there is no dusk on your Blu-ray disc.

2. Make sure the graphics card has the latest driver update.

3. Errors may lay down on the disc, you may need to replace a new one.

4. Contact our support team ( for further help. Send us the original file if possible.

Which device does Vidmore Blu-ray Monster support?

Vidmore Blu-ray Monster support ripping Blu-ray to video or audio files, as to play on various phone devices, such as iPhone/iPad/iPod, Samsung, Huawei, LG, Xiaomi, HTC, Apple TV, Samsung TV, LG TV, Sony TV, Panasonic TV, and game devices like Xbox One X, Xbox One S, Xbox One, PS4, PS3, PSP, Wii, etc.

How to update Vidmore Blu-ray Monster?

You can download the latest version of Vidmore Blu-ray Monster on the product page. If you have installed Vidmore Blu-ray Monster

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