Snapchat Videos No Sound - Best 6 Solutions in 2025

Audrey Lee July 25, 2025 Fix Video

As one of the most popular messaging apps and social media platforms, Snapchat's most central feature is that it allows users to share videos or pictures. The app has many fun filters and effects to bring the images to life.

However, a problem that occurs very frequently - Snapchat videos no sound - greatly affects the users' experience. What causes this problem? How do we solve this problem immediately when we record or play a video? This article has prepared 6 options for you and recommended one of the best video-fixing tools. Whatever the reason for muting the video, you will find the right method here.

Snapchat Videos No Sound

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Part 1. No Sound on Snapchat Video During the Recording

Various reasons cause Snapchat no sound when recording videos. Let's analyze the causes individually and see how to fix them.

Turn On Microphone

The most immediate reason may be that Snapchat has not yet been granted permission to use your device's microphone. This causes recorded videos to have no sound. Accordingly, you just need to set it to allow Snapchat to access your microphone.

Here is how to turn on your microphone on Snapchat.

Step 1. Open Settings on your phone.

Step 2. Choose Privacy > Microphone. Find Snapchat in the application list. Enable the Microphone option.

Snapchat Microphone

Update/Reinstall Snapchat

If your Snapchat has been granted microphone permissions, but the recorded videos still have no sound, it could be that your app hasn't been updated to the latest version.

If the no volume on Snapchat problem persists after updating, try uninstalling Snapchat and then downloading and installing it again. This will help you fix some unexplained system bugs.

Once you've done the above, re-record the video and see.

Part 2. Snapchat No Sound When Playing Other Snapchat Videos

Now, let's look at the second scenario. If you've made sure that you're receiving videos with sound but are still experiencing Snapchat videos no sound glitches, then there are four possible scenarios. Let's break them down individually and target solutions.

Disable Silent Mode

First, check your device's volume to see if you've inadvertently put your phone into silent mode or set the media volume to 0%. In this case, it's naturally impossible for you to tune in to the volume of any video.

Try disabling your device's silent mode and then pull up the media volume to see if the problem is fixed.

Turn Off Bluetooth

At this point, you may have checked the media volume and even cranked it up. But why can’t I hear anything on Snapchat?

Don't worry; see if your device is connected to an external Bluetooth device such as a Bluetooth headset, stereo, speakers, earbuds, etc. If yes, then you can only hear the sound of Snapchat videos through these devices and not your device itself.

At this point, turn off your phone's Bluetooth switch and disconnect your phone from other devices. The sound of the video might be back to normal.

Restart Device

When you have too many apps and background tasks running simultaneously, your phone may experience lagging and unexplained malfunctions, including not being able to play the sound in the video anymore.

You can try to turn off all the tasks in the background and restart your device. To be safer, you can also clear your Snapchat cache first. After turning on your phone, replay the video from Snapchat.

At this point, the problem of the Snapchat audio not working will be solved successfully.

Reinstall Application

I've checked my device and settings following the guidelines above, but why do my Snapchat videos have no sound? Well, let's try a more thorough approach.

Start by uninstalling the Snapchat app from your phone. Then, head to the app store and download its latest version.

Here is how to reinstall the Snapchat app on your phone.

Step 1. Find the Snapchat app on your desktop. Press and hold it until you see a × button. Tap on it.

Or you can go to Settings on your phone. Then, choose Applications. Select Snapchat and press UNINSTALL.

Step 2. Go to the App Store on your device. Search for Snapchat. Download and install this app again.

You can launch Snapchat and check if the video has sound now. Once it's confirmed that the video is back to normal, you can explore more ways to play with it, such as adding filters to Snapchat videos.

Part 3. Bonus: Best Video Fix Software on Desktop

If your device and Snapchat app are intact, but still find no sound on Snapchat video, then perhaps your video was corrupted during transmission. Luckily, we have also considered this situation for a long time and found one of the best video repair software for you - Vidmore Video Fix. This tool can fix corrupted videos due to format conversion, video editing, transfer failure, and so on.

The software supports quick fixes for unplayable, blurry pictures, low or no sound, etc., no matter the original video's device, such as an iPhone, Samsung phone, Canon camera, GoPro, drone, and so on. You don't need to have code knowledge, just two steps - upload the damaged video and sample video, click Repair, and you can get a normal playable video close to the sample video's parameters in a minute or two.

Tips: Vidmore Video Fix will use the sample video as a blueprint. Therefore, the sample and damaged videos should preferably be shot on the same device and in the same format.

Free Download

for Windows

Free Download

for macOS

Here's how to fix the sound won’t work on Snapchat problem by fixing the video with Vidmore Video Fix.

Step 1. Download and install Vidmore Video Fix on your computer. Launch this software on your desktop.

Step 2. Click the big red + button to upload your broken video.

Then, prepare a sample video for reference. The sample video should be in the same format as the broken video. The closer their parameters are, the better the restoration will be.

Next, click the big blue + button to add the sample video.

Import Corrupt Video

Step 3. After uploading, the parameters of each video will be shown on the interface. Click Repair to start the fixing process.

Add Sample Video

When the repair process is over, click Preview to check the result.

Finally, click Save to download the fixed video.

Preview Save

Vidmore Video Fix can help you solve the error of video sound being too low, muted, or even video not playing on iPhone or Android. The key is that it is very simple to operate. Download it to your computer and let it help you deal with unavailable videos anytime.

Part 4. FAQs Of Snapchat Video No Sound

Why does my video have no sound on Snapchat?

The most immediate reasons are that your device is in silent mode or Snapchat cannot access the microphone. You can check the media volume first and then ensure that your device allows Snapchat to access your microphone. If the problem is still not resolved, re-download and install the app.

Why can't I record sound on Snapchat?

This may be because your Snapchat has not been granted access to the camera and microphone. If you confirm that it's not the above issue, it could be because your app or phone has bugs. Restart your device and try updating Snapchat again.

Why am I getting video but no sound?

This could be because the audio on your phone is not set up properly. First, you must turn off the silent mode and the media volume. If there's still no sound, the video may be corrupted or in an incompatible format.

Conclusion

Find that Snapchat videos no sound on your phone? Try turning off silent mode and Bluetooth connectivity, turning up the volume, and then setting up to allow Snapchat to access your microphone. If the problem persists, restart your phone or reinstall the Snapchat app. If none of the above methods work, consider something wrong with the video. You can let Vidmore Video Fix fix it for you.

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